Privacy Notice
This privacy notice discloses the privacy practices for This privacy notice applies solely to information collected by this web site. It will notify you of the following:
  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 1-888-76-FIXIT(34948).
In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Site Navigation
We use tools to analyze traffic patterns and inform us how our users are using the Site and how successfully we are marketing. We do log your Internet address to give us an idea of which parts of our Site you visit and how long you spend there. We may rely on third parties to provide this technology to us.
System Data Collection, Remote Control and Utilities
Our Services help diagnose and resolve computer problems. SoftwareFixIt uses several types of software: the first type provides computer system information to SoftwareFixIt which helps us diagnose and resolve your personal technology problem, the second type allows SoftwareFixIt to remotely control your computer and modify its settings or software, and the third type generally consists of utilities and other tools to improve computer performance and help solve your personal technology problem as described in our Terms of Service. By ordering Services, you are giving permission to SoftwareFixIt to download and use software to take control of your computer and modify your computer settings to resolve your personal technology problem. SoftwareFixIt will only use such software to attempt to resolve your personal technology problem and use reasonable efforts to limit its access of your personal information while performing the services. However, SoftwareFixIt may inadvertently access personal information on your computer. If SoftwareFixIt becomes aware of such inadvertent access, we will use reasonable efforts to promptly delete such personal information from our servers, if applicable, and in any event will treat such information in accordance with this Privacy Policy. You are responsible for and SoftwareFixIt has no liability for securing and backing up your computer network, information and software as further set forth in the Terms of Service.
Policy Subject to Change
This version of the Privacy Policy is effective as of August 15, 2007. If we decide to change our privacy practices, we will post those changes on this page and post a notice on our home page so that you are always kept informed of what information we collect, how we use it, and under what circumstances we disclose it. If at any point we make a material change to this Privacy Policy, we will notify registered users by way of an e-mail. Registered users will have a choice to opt out of any new or different uses of their information. We will use your information in accordance with the privacy policy under which the information was collected.
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